Blog: Dashboards That Actually Matter in Legal
Dashboards are everywhere, but what are they actually telling you?
Many legal teams default to metrics that are easy to measure:
Hours billed.
Number of matters.
Budget burn.
While useful for reporting, these metrics often lack meaning. They describe activity, not outcomes. This means while they tell you what your team is doing, they don’t tell you whether it’s making an impact.
Actionable Dashboards for High-Performing Teams
The best-performing legal teams are shifting toward actionable dashboards, including:
Contract turnaround time.
% of self-service completion.
Outside counsel ROI by matter type.
Legal SLA adherence.
What gets measured gets managed, but only if the metric matters. Dashboards should help your team improve legal service delivery.
Ask yourself: Is your dashboard helping you improve, or is it just ticking a box?
