Client Testimonial: Peak USG
Client Snapshot
Organisation: Peak Utility Services Group
Structure: 6+ operating subsidiaries
Key Contacts:
Ryan Polk, General Counsel
Jack Story, Chief Information Officer
Industry: Energy & Utilities Construction Services
Headquarters: Colorado, USA
Business Context
Peak Utility Services Group is a fast-growing energy & utilities construction services organisation operating across multiple subsidiaries. As the business scaled, the legal team was required to support an increasing volume of contracts and complex transactions, without additional headcount or mature legal systems.
Legal had become an unintended bottleneck to execution. There were no standardised contract processes, limited visibility into contract data, and no consistent reporting on legal workload or cycle times. Business users were frustrated by delays and uncertainty, while the legal team lacked the tools and structure needed to operate efficiently and proactively.
Peak recognised that hiring additional lawyers was not a sustainable solution and instead sought to modernise its legal operations through process improvement and technology enablement.
Opportunities Identified
Through early engagement, the following opportunities were identified:
Standardisation of key contract documents, clauses, and fallback positions
Establishment of clear requirements for legal technology selection
Independent market insight into best-fit CLM solutions
A structured vendor evaluation and scoring framework
Validation of shortlisted solutions through a proof of concept (PoC)
Everingham Legal’s Approach
Everingham Legal partnered with Peak to provide independent, structured advisory support across people, process, and technology.
Our approach included:
A gap analysis to identify what was working and where maturity was required
Design and documentation of standardised legal processes
Development of a legal technology requirements directory
Delivery of vendor evaluation scorecards and market insights across 20+ CLM platforms
Execution of a structured proof-of-concept using Everingham Legal’s PoC playbook
This approach enabled Peak to make confident, evidence-based decisions without disrupting day-to-day legal operations.
Results & Outcomes
As a result of the engagement, Peak Utility Services Group has commenced a broader stream of legal transformation work, including people, process, and technology uplift.
Key outcomes included:
A clear mandate for legal transformation
Selection of a best-fit CLM vendor
Improved maturity and consistency in legal processes
Increased credibility and confidence with executive leadership
Stronger relationships with internal business stakeholders
Improved visibility and communication around contracts and legal work
Why Everingham Legal
Peak selected Everingham Legal for its:
Independent, vendor-neutral advice
Deep expertise across law, technology, and legal operations
Low-disruption, high-trust engagement model
★★★★★
Overall Engagement Satisfaction
“Prior to engaging Everingham Legal, we were struggling to build a plan to digitise our legal team effectively. We needed to be conscious of our legal team’s capacity while simultaneously planning for the growth of our company. Everingham Legal’s resources and advisory work enabled us to make the right decisions faster. We had immediate buy-in from our key stakeholders and have sped up key legal matters across our business while reducing enterprise risk.”
Jack Story
Chief Information Officer, Peak Utility Services Group